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Privacy Policy

Hospycare.com > Privacy Policy

Last updated: 12 January 2026

HospyCare is committed to protecting your privacy and handling personal information responsibly and transparently in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Enquiry details
  • Uploaded documents (if provided through website forms)

Personal information is collected only when you voluntarily submit it.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Provide services and support
  • Communicate with you regarding your request
  • Improve our website and services
  • Meet legal or regulatory obligations

HospyCare does not sell, rent, or trade personal information.

3. Storage and Security

We take reasonable steps to protect personal information from:

  • Misuse
  • Loss
  • Unauthorised access, modification, or disclosure

Information is stored securely and accessed only by authorised personnel.

4. Disclosure of Information

We may disclose personal information:

  • To service providers involved in delivering care or support
  • Where required or authorised by law
  • With your consent

We do not disclose personal information to third parties for marketing purposes.

5. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

  • Improve website functionality
  • Analyse website traffic and usage
  • Enhance user experience

You can disable cookies through your browser settings if you prefer.

6. Access and Correction

You may request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe and in accordance with Australian privacy laws.

7. Third-Party Links

Our website may contain links to external websites. HospyCare is not responsible for the privacy practices or content of third-party websites.

8. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle personal information, please contact us:

  • Address: Unit 1/117 Scarborough Street, Southport QLD 4215
  • Phone: 0404 3333 10
  • Email: info@hospycare.com.au