Hospy Care Privacy Policy

1. Respecting Your Privacy

At Hospy Care, we prioritize your privacy and are dedicated to safeguarding the personal information of our clients and website visitors. In compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, this policy details how we manage and protect your personal information.

2. Collection of Personal Information

Hospy Care occasionally collects personal information via our website, direct interactions, or other communication forms. This may include your name, contact details, and other relevant information necessary to provide you with our services and updates. Additional information may be collected for feedback, surveys, service customization, or support purposes.

3. How We Collect Your Information

Hospy Care gathers personal information through various means including electronic interactions, face-to-face meetings, website engagements, and other communication forms. We also might obtain personal information from third parties, adhering to the protection standards outlined in this policy.

4. Use of Personal Information

The information we collect is primarily used to offer updates, services, and insights into our products. We aim to understand your needs better and enhance our service offerings. Communications may occur via phone, email, SMS, or postal mail.

5. Disclosure of Personal Information

We disclose personal information to employees, affiliates, or subcontractors as necessary, strictly for delivering our services. Compliance with legal requirements may also necessitate disclosing personal information. Additionally, changes in business ownership or structure could lead to personal information transfer, under confidential terms.

6. Security of Your Personal Information

Protecting your information is paramount. We employ physical, digital, and managerial safeguards to secure your data against unauthorized access, loss, or misuse. However, we acknowledge the inherent security risks of online data transmission and advise caution.

7. Accessing Your Information

Under the Privacy Act 1988 (Cth), you are entitled to access the personal information we hold about you. Requests should be directed to our contact email, bearing in mind potential administrative fees for data retrieval.

8. Social Media Interactions

Engagements with Hospy Care via social media platforms are subject to specific data collection, based on voluntary interactions. We encourage you to review and adjust your social media privacy settings regularly.

9. Privacy Complaints

Should you have any concerns regarding our privacy practices, we urge you to contact us directly. We take such matters seriously and commit to addressing your complaints promptly.

10. Privacy Policy Updates

Hospy Care reserves the right to modify this privacy policy. We recommend periodically reviewing this document for any changes.

11. Website Usage and Cookies

Our website hospycare.co.au may collect non-personal information for service improvement purposes. We utilize cookies for site functionality and traffic analysis, respecting your choice to accept or reject these cookies.